Privacy Policy
Effective Date: June 14, 2026
EchoMom International, LLC (“EchoMom,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, participate in our programs, apply to become an EchoMom™, join our membership community, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Company Information
EchoMom International, LLC
DBA: EchoMom
13803 Urbana Lane
Bowie, Maryland 20720
Email: hello@theechomom.com
Phone: 980-395-5093
This Privacy Policy is governed by the laws of the State of Maryland.
Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Contact Information
- Name
- Email address
- Phone number
- Mailing address
Account & Membership Information
- Membership registration information
- Community profile information
- User preferences
- Communication preferences
Family & Household Information
Families may voluntarily provide information including:
- Household composition
- Family routines
- Childcare needs
- Educational preferences
- Scheduling preferences
- Household support needs
- Information regarding children provided by a parent or legal guardian
- General household and lifestyle information relevant to matching services
EchoMom Applicant Information
Applicants may provide:
- Employment history
- Education history
- Professional qualifications
- Certifications
- References
- Availability
- Resume information
- Photographs
- Video submissions
- Interview responses
- Application materials
Payment Information
Payments are processed through third-party payment processors. We do not store complete credit card information on our servers.
Communications
Information you provide through:
- Email communications
- Discovery calls
- Consultations
- Support requests
- Surveys
- Questionnaires
- Community discussions
- Event registrations
Website & Technical Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Website activity
- Referring websites
- Usage patterns
- Cookie information
- Analytics information
How We Collect Information
We collect information when you:
- Visit our website
- Complete forms
- Download resources
- Subscribe to our newsletter
- Register for events
- Join a membership
- Apply to become an EchoMom™
- Complete assessments
- Participate in consultations
- Join our Circle community
- Communicate with us via email, text, social media, or phone
- Participate in interviews or onboarding activities
Information may also be collected through cookies, pixels, analytics tools, and similar technologies.
How We Use Information
We may use information to:
- Provide our services
- Facilitate matching between families and EchoMoms™
- Manage memberships
- Process payments
- Communicate with users
- Deliver educational content
- Respond to support requests
- Conduct interviews and applicant evaluations
- Improve our services
- Analyze website performance
- Conduct marketing activities
- Send newsletters and promotional communications
- Prevent fraud and misuse
- Protect our business and users
- Comply with legal obligations
Text Messaging & SMS Communications
If you provide your phone number, you may receive communications from us, including service-related messages, appointment reminders, onboarding communications, and promotional messages.
Message and data rates may apply.
You may opt out of promotional text messages at any time by following the instructions included in the message or contacting us at hello@theechomom.com.
Consent to receive text messages is not required as a condition of purchasing services.
How We Share Information
We do not sell personal information. We may share information with trusted third parties when necessary to operate our business, including:
Service Providers
- Stripe
- Mailchimp
- Google Workspace
- Circle
- MobileTextAlerts
- Zoom
- Other vendors supporting our operations
Background Check Providers
Applicant information may be shared with authorized background screening providers when applicants have provided appropriate consent.
Professional Advisors
We may disclose information to:
- Attorneys
- Accountants
- Consultants
- Insurance providers
Legal Requirements
We may disclose information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect rights and property
- Prevent fraud
- Respond to lawful requests
Business Transfers
If EchoMom is involved in a merger, acquisition, financing, restructuring, sale, or transfer of assets, information may be transferred as part of that transaction.
Children's Privacy
EchoMom services are intended for adults.
Families may voluntarily provide information regarding their children for purposes related to household support, childcare planning, educational support, or matching services.
We collect such information only from parents or legal guardians.
We do not knowingly collect personal information directly from children.
If you believe information has been collected directly from a child without parental authorization, please contact us.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies.
These technologies may include:
Essential Cookies
Necessary for website functionality.
Analytics Cookies
Used to understand website usage and improve performance.
Advertising Cookies
Used for marketing, retargeting, and advertising effectiveness.
Functional Cookies
Used to remember preferences and improve user experience.
Users may adjust browser settings to manage cookies; however, certain website features may not function properly if cookies are disabled.
Marketing Communications
You may receive newsletters, educational content, updates, and promotional communications.
You may unsubscribe at any time using the unsubscribe link included in emails or by contacting us.
Even if you opt out of marketing communications, we may still send service-related communications regarding your account, membership, applications, purchases, or services.
Community Platforms
EchoMom may offer online communities through Circle and other community platforms.
Information shared within community spaces may be visible to other members depending on your profile settings and participation.
Users are responsible for the information they voluntarily share within community environments.
EchoMom is not responsible for information that members voluntarily disclose to other members.
Testimonials & Success Stories
With your permission, we may use testimonials, reviews, photographs, videos, names, stories, and other feedback for marketing, promotional, educational, and business purposes.
Permission may be provided through a separate release, consent form, written communication, or other documented authorization.
You may request removal of future promotional use by contacting us, although materials already published may not always be removable.
Data Retention
We retain information only as long as reasonably necessary for business, operational, legal, and compliance purposes.
Generally, information may be retained for up to five (5) years following your last interaction with EchoMom.
We may retain information longer if required by law, dispute resolution needs, contractual obligations, or legitimate business interests.
Background check results are not retained by EchoMom.
Your Privacy Rights
Subject to applicable law, you may request to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw marketing consent
- Request information regarding how your data is used
Requests may be submitted to: hello@theechomom.com
We may need to verify your identity before processing requests.
State Privacy Rights
Residents of certain states, including California, Virginia, Colorado, Connecticut, and Utah, may have additional privacy rights under applicable state laws.
Where required by law, we will honor eligible requests regarding access, correction, deletion, and data rights.
Requests may be submitted to hello@theechomom.com.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of those third parties independently.
International Users
EchoMom primarily serves individuals located within the United States.
If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States.
By using our services, you consent to such transfer and processing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised Effective Date.
Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
EchoMom International, LLC
13803 Urbana Lane
Bowie, Maryland 20720
hello@theechomom.com
980-395-5093
